Booking & Cancellation Policy
Payment Terms
A 50% deposit is required to confirm your reservation, with the remaining balance payable 14 days prior to arrival.
Cancellation Policy
More than 30 days before arrival: Full refund of all payments made, including the deposit.
14–30 days before arrival: The 50% deposit is non-refundable.
Less than 14 days before arrival: No refund will be provided.
Bookings made within 14 days of arrival: Full payment is required at the time of booking and is non-refundable.
All cancellation terms are subject to applicable New Zealand consumer protection laws.